How can we help?
Real people in Nigeria, on WAT hours. Pick the way that suits you best.
Quick answers
Pricing, set-up, payroll, data and more.
Work out take-home pay under the 2026 tax rules.
The latest features and improvements.
How we keep your people data safe.
Slack, Teams, banks, accounting and more.
Compare plans and see what each includes.
Before you get in touch
I forgot my password
On the sign-in page choose "Forgot password" and we will email you a reset link. If your company uses Google or Microsoft sign-in, use that button instead.
A staff member cannot sign in
Ask your HR admin to check that the person is active and has the right email on their profile. If they still cannot get in, they can use "Forgot password" to set a new one.
A payslip figure looks wrong
Open the payroll run and check the employee's pay items and statutory settings. Until a run is approved you can edit it and recalculate. If you still need help, send us the run month and staff ID.
How do I add or remove modules?
An account owner can change the plan from Settings → Billing. Changes take effect straight away.
Where can I see system status?
If something seems down for everyone, call or WhatsApp us on +234 906 977 7799 and we will tell you what we know.
Response times
Payroll or sign-in blocked for everyone
1 hourA key feature not working
4 hoursQuestions and how-tos
1 business dayTimes are during working hours, Monday to Friday, 8am – 6pm WAT. Enterprise plans can add extended cover.